Return & Refund Policy

At Skin’s Glow, your satisfaction means everything to us. If you receive a damaged, wrong, or defective product, we’ll help you resolve it quickly.

Eligibility for Returns

You can request a return or exchange if:

• You contact us within 3 days of delivery.
• The product is unused, sealed, and in original packaging.
• The issue is due to damage or incorrect item received.

How to Request a Return

Please contact us via:
📧 skinsglow39@gmail.com
📱 0301-9224500 (WhatsApp)

Include your order number, reason for return, and a clear picture of the item received.

Refunds

Once we receive and verify your return, a partial refund will be processed (delivery fee is non-refundable as per Courier Company Cost.
Refunds are issued via the original payment method within 5–7 business days.

Non-Returnable Items

• Opened or used skincare products (for hygiene reasons).
• Items returned after 3 days of delivery.